velarawash.com

Customer Care

Orders and delivery

Find information on orders and shipping times

Topics
Orders and delivery
Lingerie care guide
Returns and refunds
Warranty and repairs
Payment and Account

Order and delivery information

What are you delivery options and shipping costs?

Where will my order be shipped from?

Do prices on the website include tax?

How can I track my parcel?

Is a signature required for delivery?

Can I have my order delivered to a parcel locker?

Can I cancel or amend my order?

What should I do if my order has not arrived?

What can I do if I haven’t received an order confirmation email?

What should I do if my order is damaged in transit?

Cannot find what you are looking for? We warmly invite you to contact us.

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