To enjoy your purchase as soon as possible, please double-check that you have entered the correct and full delivery address. We are unable to modify an order once it has been placed.
Once you submit your order on VELARA, you can cancel your order within 30 minutes by visiting Order Status in your Account.
For orders that are past the cancellation window, you can find additional details on how to return by referring to our Return Policy here. If you have any questions or concerns, please contact our customer care team here.