Upon receipt of your returned package, the return and refund process may take up to 14 business days to complete.
You will receive a confirmation email once your refund has been issued.
If you have not yet received your refund, please note the following:
- If you have received a refund confirmation email but the funds are not yet available, please note that your bank or payment provider may take additional time to release the funds.
- If more than 14 business days have passed since your returned package was received and you have not received a refund confirmation email, please contact our Customer Care team.